Ibrahim Chami, the owner of Rosedale Community Pharmacy at 19220 Grand River, is sincere about the “Community” in his business name. Before opening his own pharmacy 17 years ago, Ibrahim worked for a chain drug store and felt that the personal service that the chain store offered was lacking. As the owner of his own pharmacy, Ibrahim can give his customers the personalized service he feels every customer deserves. He knows how important it is to provide a needed service: “Nothing is more satisfying than being able to provide someone with something that will make them feel better.” This personalized attention has established a faithful customer base for Rosedale Community Pharmacy. As Ibrahim says, “I know my customers on a first name basis. I know their families, and what’s happening in their homes.” Having that kind of a relationship with one’s customers is no small thing, especially when those customers rely on a business owner for necessary and sometimes life-saving medication. He is well aware of the importance of his job and what a privilege it is to have that relationship with his customers.
In fact, Ibrahim knows what it’s like to need a relationship based on trust. He came to the United States in 1994 to attend Wayne State University’s pharmacy school. He was 20 years old when he left Lebanon and didn’t “know the difference between ‘yes’ and ‘no’.” Through a lot of hard work, the patience of native English speakers, and his own determination to learn not just pharmacy, but English, Ibrahim now calls the U.S. his home. His two children were born here, but some family remains in Lebanon which Ibrahim calls “an unstable but beautiful country.” Ibrahim used to visit Lebanon about once a year but hasn’t been back in a while. He works seven days a week and his children keep him busy when he’s not working. Rosedale Community Pharmacy is a terrific example of an independent business run by a committed business owner who cares enough to get to know his customers and to be sure he’s doing all he can to meet their needs. Grandmont Rosedale is lucky to have such a business owner.
Ibrahim has COVID immunizations available and COVID testing. He also offers free delivery to Grandmont Rosedale residents. Ibrahim is also looking to hire a Pharmacy Technician, and is willing to train. Stop in and introduce yourself to Ibrahim at Rosedale Community Pharmacy at 19220 Grand River, or call 313.531.0100, or send an email to firstname.lastname@example.org. Ibrahim would be glad to meet you.